Privacy Policy

Enterprises Rent a Car – Bahrain

Effective Date:

Enterprises Rent a Car (“ERAC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information you provide when using our website and online services.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, driving license details, nationality, date of birth, and payment information.

  • Booking and Rental Information: Vehicle rental history, booking details, and payment transactions.

  • Technical Information: IP address, browser type, operating system, and device information collected automatically when visiting our website.

  • Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience, track website performance, and improve our services.

2. How We Use Your Information

We collect and process your information for the following purposes:

  • To provide car rental services and process bookings.

  • To verify identity and ensure compliance with rental terms.

  • To communicate with you regarding your bookings, promotions, and customer support.

  • To process payments and prevent fraud.

  • To comply with legal and regulatory requirements.

  • To improve website functionality and customer experience.

  • To send marketing and promotional materials (only if you opt-in to receive them).

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

  • With Service Providers: Third-party payment processors, customer support providers, or IT service providers assisting us in delivering our services.

  • With Law Enforcement: If required by law, court order, or government regulation to prevent fraud, security breaches, or illegal activities.

  • With Business Partners: If necessary for processing transactions, enforcing our rental agreement, or providing additional services.

  • With Consent: If you explicitly agree to share your information with third parties.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Rental records, payment transactions, and legal documents may be retained for legal or regulatory compliance.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information.

  • Correct or update any inaccurate or incomplete information.

  • Request deletion of your personal data (subject to legal obligations).

  • Opt-out of marketing communications at any time.

  • Restrict processing or object to certain uses of your data.

To exercise your rights, contact us at info@enterprisesrentacar.bh.

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may impact website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

If you access our services from outside Bahrain, your information may be transferred and stored in Bahrain or other countries where our service providers operate. By using our services, you consent to such transfers.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Enterprises Rent a Car (ERAC)

info@enterprisesrentacar.bh

By using our website and services, you agree to the terms outlined in this Privacy Policy.