At Enterprises Rent a Car (ERAC), we understand that plans can change, and we strive to offer a hassle-free rental experience with a flexible cancellation and refund policy. Our goal is to ensure that renting a car in Bahrain is convenient, transparent, and stress-free.
By booking with ERAC, you are guaranteed top-tier service, well-maintained vehicles, and reliable customer support at every step.
1. Cancellation Policy – Simple & Flexible
We offer a customer-first cancellation policy to accommodate any changes in your travel schedule.
✅ Free Cancellation (24+ Hours Before Pickup) – Cancel at least 24 hours before your booking start time, and you’ll receive a full refund (minus any payment processing fees).
❌ Late Cancellations (Less Than 24 Hours Before Pickup) – If you cancel within 24 hours of your scheduled pickup, the full rental amount will be charged as a cancellation fee.
🚫 No-Show Policy – If you do not pick up the vehicle at the agreed time and location without notifying us, the booking will be considered a no-show، و no refund will be issued.
💡 Need to Modify Your Booking? If you need to adjust your rental period or pickup time, contact us as early as possible, and we will do our best to accommodate your request without extra charges.
2. Refund Policy – Fast & Transparent
We believe in fair and transparent refunds for all our valued customers.
💰 Refund Eligibility:
If you cancel 24+ hours in advance, your refund will be processed after deducting any applicable bank or payment processing fees.
If you cancel within 24 hours of your booking start time or fail to collect the vehicle, no refund will be provided.
📅 Refund Processing Time:
All eligible refunds will be processed within 7-10 business days and credited back to your original payment method.
🚫 Non-Refundable Scenarios:
Same-day cancellations or last-minute changes within the 24-hour non-refundable period.
No-shows (failure to collect the vehicle without prior notice).
Early returns – If you return the vehicle before the scheduled drop-off date, no refund will be issued for the unused rental period.
3. Early Returns & Unused Rental Period
If you decide to return the vehicle earlier than your scheduled return date, we appreciate your effort but no refunds will be provided for the unused rental period.
📢 However, if you need to extend your rental, simply contact us, and we’ll arrange a hassle-free extension at a competitive rate!
4. Force Majeure – Exceptional Circumstances
We understand that unexpected situations can arise. If a cancellation occurs due to natural disasters, government restrictions, flight cancellations, or emergencies, we will review refund requests on a case-by-case basis to offer the best possible solution.
Your safety and satisfaction remain our top priority.
Why Rent a Car with Enterprises Rent a Car?
🚘 أفضل تأجير سيارات في البحرين – Enjoy premium service at unbeatable rates.
🚖 Airport Pickup & Drop-Off – Seamless rental experience from the moment you land.
✅ No Hidden Fees – What you see is what you pay.
📅 Flexible Booking Options – Daily, weekly, and long-term rentals available.
💡 24/7 Support & Roadside Assistance – Drive with confidence and peace of mind.
🌟 Book your car now and experience stress-free car rental in Bahrain! 🌟
📞 Need help? Contact us at:
📧 Email: معلومات عنا: info@enterprisesrentacar.bh